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PRIVACY POLICY

Information Collection and Use: This Privacy Policy describes the types of personal information we collect from you through our website (including sub-domains and microsites) and mobile applications and/or when you register with us to receive our products and/or services.  We may ask you to submit personal information in order for you to benefit from certain features (such as newsletter subscriptions, tips/pointers, or order processing or in connection with loyalty programs) or to participate in a particular activity (such as sweepstakes or other promotions).  You will be informed what information is required and what information is optional. We may combine the information you submit with other information we have collected from you, whether on or offline, including, for example, your purchase history. 

If you submit any personal information relating to another individual to us, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy. So, you are advised to carefully read this Privacy Policy before using or availing any of our products and/or services.

We treat these inferences as personal information (or sensitive personal information, as the case may be), where required under applicable law.  Where required under applicable law, we will only use your personal information with your consent; as necessary to provide you with products and/or services; to comply with a legal obligation; or when there is a legitimate interest that necessitates the use.  We may automatically store certain information including but not limited to information about your web browser, IP address, cookies stored on your device and other information about you based upon your behavior on the website. We use this information to do internal research on our users’ demographics, interests and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on the website or not), which URL you next go to (whether this URL is on the website or not), your computer browser information, your IP address, and other information associated with your interaction with the website.

Our website and mobile application do not offer products or services for use by minors. If you are under 18, you may use our website or mobile application only with the involvement of a parent or guardian.

We and our service providers may automatically collect and use information in the following ways as you navigate around the website:

Through your browser:  Certain information is collected by most browsers, such as your Media Access Control (MAC) address, computer type (Windows or Mac), screen resolution, operating system name and version, and Internet browser type and version.  We may collect similar information, such as your device type and identifier, if you access the website through a mobile device.  We use this information to ensure that the website functions properly, improve content and to ensure safety and security, as well enhance performance of our website or mobile applications.

Using cookies:  Cookies are pieces of information stored directly on the computer you are using.  Cookies allow us to collect information such as browser type, time spent on the website, pages visited, and language preferences. A cookie generally allows a website to remember your actions or preference for a certain period of time.  We use the information for security purposes, to facilitate navigation, display information more effectively, and to personalize your experience while using the website.  We also use cookies to recognize your computer or device, which makes your use of the website easier, such as to remember what is in your shopping cart.  In addition, we use cookies to gather statistical information about website usage in order to continually improve its design and functionality, understand how individuals use it, and to assist us with resolving questions regarding it.  Cookies further allow us to select which of our advertisements or offers are most likely to appeal to you and display them while you are on the website.  We may also use cookies in online advertising to track consumer responses to our advertisements.

You can refuse to accept these cookies by following your browser’s instructions; however, if you do not accept them, you may experience some inconvenience in your use of the website. 

Interest-based advertising:  We may use third-party advertising companies to serve advertisements regarding goods and services that may be of interest to you when you access and use the website and other online services, based on information relating to your access to and use of the website and other online services on any of your devices.  To do so, these companies may place or recognize a unique cookie on your browser (including through the use of pixel tags).  They may also use these technologies; along with information they collect about your online use, to recognize you across the devices you use, such as a mobile phone and a laptop. 

IP address:  Your IP address is a number that is automatically assigned to your computer by your Internet Service Provider.  An IP address is identified and logged automatically in our server log files whenever a user visits the website, along with the time of the visit and the pages visited.  Collecting IP addresses is standard practice and is done automatically by many online services.  We use IP addresses for purposes such as calculating website usage levels, diagnosing server problems, and administering the website.  We may also derive your approximate location from your IP address.

Device Information:  We may collect information about your mobile device, such as a unique device identifier, to understand how you use the website.

We may share your Data with Partners. We may make available to you services, products, or applications provided by our Partners for use on or through our website or mobile application. If you choose to use such service, customer information related to those transactions may be shared with such Partner. Such Partners will be required to respect the security of your Data and to treat it in accordance with this privacy policy and applicable law.

Further, you may from time to time choose to provide payment related financial information (credit card, debit card, bank account details, name, billing address, shipping address, phone number etc.) on the website. We are committed to keeping all such sensitive data/information safe at all times and ensure that such data/information is only transacted over secure websites of approved payment gateways which are digitally encrypted and provide the highest possible degree of care available under the technology presently in use.

The Company will not use your financial information for any purpose other than to complete a transaction with you. Additionally, your information may be used to communicate with you, screen orders for potential risk or fraud, use of preferences related information for advertising purposes and site optimization.

We seek to use reasonable organizational, technical, and administrative measures designed to protect personal information under our control.  Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure.  If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please immediately notify us in accordance with the “Contact Us” section below.  In case of grievances, Dhruva Shetty, our grievance officer can be contacted on dhruva.shetty@pluckk.in

If any court or competent authority finds that any provision of this Privacy Policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this Privacy Policy will not be affected.

Our business changes constantly and our Privacy Policy will change also. Any changes will be immediately posted on our website and mobile application and you are deemed to have accepted the terms of the updated Privacy Policy on your first use of our website or mobile application or first purchase of the products and/or services following the alterations. 

Account Deletion
Contact us on customerfirst@pluckk.in to get help with deleting your account